Where’s my web designer?

I’ve noticed a startling feature of the work I’ve been doing for clients since launch:

80% of people who come to me for web design services already have a web site, but cannot update it.

I’ve heard of fall outs with web designers, web designers going missing, web designers who take months and charge exhorbitant fees to make minor updates to the customers website. Shocking.

Here’s some simple tips for avoiding these pitfalls:

1. Insist on the website being built with a Content Management System (CMS) which will allow you to make text / image changes yourself.

2. Get a copy of the website zipped up and emailed to you when the website goes live so you have it locally on your computer

3. Take control of the website passwords (CMS, FTP, Domain) and keep a careful record of these. If you need your web designer to provide additional services, you can give them new passwords to get access to the site.

4. Agree (in writing, up front) who will do what, and for how much, once the website has launched.

By following these simple steps, you should be able to avoid being left with a site you can’t maintain / access / update.

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